Booking Procedures & Conditions

A、By Internet

Please visit website quick reservation on www.red-garden-resort.com. Indicate your scheduled date of arrival, type of room, number of rooms, number of guests and your contact information as directed on form. We will contact you as soon as we receive your application during normal office hours.

B、By Fax

Please fax to us at +886-8-885-1021 your scheduled date of arrival, type and number of rooms and number of guests along with your contact information. We will confirm booking as soon as we receive your application during normal office hours.

C、By Phone

Please call during normal office hours between 08:00 and 22:00 hours at +886-8-885-1001 or +886-8-885-1011 for immediate booking service.

◎ Payment Terms and Conditions

Once a room has been reserved, the deposit is required and should be sent within 2 days of making booking to confirm reservations. You can fax or e-mail your bank remittance or pay in credit card online to complete confirmation process. If no deposit received we cannot guarantee reservation of room.

For same day bookings after having confirmed the reservation, deposit must be received within 1 hour via ATM to account detail given below. If deposit not received we cannot guarantee the reservation will be held.

◎ Cancellation Policy

◎ Account Remittance Information

Bank name:First Bank.
Bank branch: Hengchun branch.
Name of account: Pan, Huei Shin.
Account number: 753-50-375259.
ATM code: 007
Swift Code : FCBKTW PXXX (for international transfer only)

Please remember to confirm transfer transaction by fax or e-mail to redgardenresort@gmail.com